Guides for dive centre owners.
Practical, no-fluff guides on running the front desk and the back office of a dive centre, from the team behind DiveOps.
Start here · Running a dive centre · 8 minHow to run a dive centre: the complete guide
The complete guide to running a dive centre: enquiries, the trip sheet, boats, gear, team and money, at a high level, with links to the deeper playbooks.
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The complete guide to each topic.
WhatsApp & enquiries · 8 minWhatsApp for dive centres: the complete guide
The complete guide to WhatsApp for dive centres: why enquiries land there, the Business API, the 24-hour window, bot-to-human handover and winning bookings.
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Choosing software · 8 minDive centre management software: the complete guide
A balanced guide to dive centre management software: what the category is, what to evaluate, one system versus point tools, and where DiveOps fits.
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Money & finance · 8 minDive centre finance: the complete guide to card fees, cash, commission and a real P&L
A complete guide to dive centre finance: card fees, cash reconciliation, deposits as a liability, commission splits, POS and a real P&L.
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More guides
21 guides- Running a dive centre · 8 min
How to run a dive centre: the complete guide
The complete guide to running a dive centre: enquiries, the trip sheet, boats, gear, team and money, at a high level, with links to the deeper playbooks.
Read the guide 
Running a dive centreDive centre software glossary
A plain-English glossary of dive centre terms: trip sheet, boat manifest, dive log, con-ed, nitrox, DSD, POS and the WhatsApp Business API.
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Running a dive centre · 7 minHow do dive centres manage daily trip sheets and boat manifests?
How dive centres run the daily trip sheet and boat manifest: what goes on it, keeping the headcount right, and paper vs spreadsheet vs software.
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Running a dive centreHow to Reduce Dive Centre Admin: Where the Hours Actually Go
Reduce dive centre admin by finding where the hours really go, reception, WhatsApp, trip sheets, bookings and finance, and how to claw them back.
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Running a dive centre · 6 minHow should a dive centre run gear rentals and servicing?
How to run dive gear rentals and servicing: what to track per item, deposits and damage, service intervals, returns, and servicing customer kit at a profit.
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Running a dive centre · 7 minHow do you get your dive centre found on Google and in ChatGPT?
How to get your dive centre found on Google, Google Maps and in AI assistants like ChatGPT: Business Profile, website, listings, reviews and what to measure.
Read the guide- WhatsApp & enquiries · 8 min
WhatsApp for dive centres: the complete guide
The complete guide to WhatsApp for dive centres: why enquiries land there, the Business API, the 24-hour window, bot-to-human handover and winning bookings.
Read the guide 
WhatsApp & enquiriesHow to answer dive centre WhatsApp enquiries faster
A practical guide to handling dive centre WhatsApp enquiries faster: templates, opening hours, languages and an AI that answers and sends your booking link.
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WhatsApp & enquiriesThe WhatsApp Business API for dive centres, explained
What the official WhatsApp Business API means for a dive centre: your own number, no ban risk, what a Meta Tech Provider is, and how AI fits.
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WhatsApp & enquiries · 6 minHow do you handle WhatsApp dive bookings without double-booking?
How to handle dive bookings that start on WhatsApp without selling the same place twice: one live calendar for every channel, short holds and safe replies.
Read the guide- Choosing software · 8 min
Dive centre management software: the complete guide
A balanced guide to dive centre management software: what the category is, what to evaluate, one system versus point tools, and where DiveOps fits.
Read the guide 
Choosing software · 7 minWhat features should you look for in dive centre management software?
A checklist of features to look for in dive centre management software: enquiries, bookings, trip sheets, gear, the till, staff pay and data.
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Choosing softwareDive Centre Booking System: A Practical Guide to Taking Bookings Without the Admin
A practical guide to running a dive centre booking system well: WhatsApp, web and walk-in, online payments, capacity, medicals and the trip sheet.
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Choosing software · 6 minWhat is the best dive centre software for a small dive shop?
What a small dive shop of one to five people needs from software, what to skip, what switching really costs, and how to compare options.
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Choosing software · 6 minWhat is all-in-one dive shop software, and why put bookings, the till and accounting together?
What all-in-one dive shop software should cover: bookings, the till, rentals, staff pay and the books on one record, when it pays off and when it doesn't.
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Choosing software · 7 minHow do you choose a dive centre platform? A checklist and a demo script
A checklist and a step-by-step demo script for choosing dive centre software: what to decide first, what to ask every vendor to show, and the red flags.
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Choosing software · 6 minWhat is the best till and booking system for a dive shop?
What the best dive shop till and booking system does: the counter sees every booking and balance, rentals and tabs on one bill, cards and cash reconciled daily.
Read the guide- Money & finance · 8 min
Dive centre finance: the complete guide to card fees, cash, commission and a real P&L
A complete guide to dive centre finance: card fees, cash reconciliation, deposits as a liability, commission splits, POS and a real P&L.
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Money & finance · 7 minHow should a dive centre handle deposits, cancellations and no-shows?
How to set deposits, write a fair cancellation policy, handle weather days and no-shows, and refund cleanly at a dive centre, with the consumer rules to check.
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Money & finance · 7 minHow should a dive centre price its courses and fun dives?
How to price dive courses and fun dives: the real cost per diver, per person or package pricing, extras, discounts, card fees, and showing every fee up front.
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Compliance & safety · 8 minDive centre compliance: dive logs, medicals, data and the records regulators ask for
A dive centre compliance guide: dive logs and Malta Reg 18, medical declaration retention, GDPR, certification records and EU fiscal receipts.
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Compliance & safety · 7 minHow should a dive centre handle diver medicals, waivers and certification checks?
How a dive centre should handle diver medical forms, doctor sign-offs, liability waivers and certification checks, and how long to keep the records.
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Compliance & safety · 6 minWhat should a dive boat manifest and headcount checklist include?
A practical checklist for dive boat manifests and headcounts: what the manifest must include, checks before departure, roll calls at each dive, records.
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Staff & payroll · 8 minManaging dive centre staff and payroll: paying instructors, splitting commission and running the rota
A guide to dive centre staff and payroll: paying instructors on time, commission that splits fairly, leave and rota, access levels, and onboarding a trainee.
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Staff & payroll · 7 minHow do dive centres track instructor commission and pay?
How dive centres track instructor commission and pay: percentage or flat fee, splitting shared courses, freelancers vs staff, payouts and records.
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See it run your dive centre.
A short live walkthrough of the whole system, on your real schedule. No slides, no sales patter.