DiveOps press kit

Boilerplate

Short: DiveOps is dive centre management software with a 24/7 WhatsApp AI front desk. It answers diver enquiries in their own language, turns them into bookings, and runs the whole centre, boats, courses, gear, trip sheets, staff and finance, from one login. More divers. Less admin.

Long: DiveOps is the AI-powered operations platform for scuba dive centres. Most dive enquiries now arrive on WhatsApp, often after hours and in another language, and the centre that replies first tends to win the booking. DiveOps puts an AI front desk on a centre's own WhatsApp Business number that answers in seconds, around the clock, in the diver's language, and hands off to a human when needed. Behind that front desk sits a complete dive back office, bookings, boat and trip-sheet planning, fleet GPS, gear and servicing, courses with progress to instructor sign-off, a retail point of sale, finance and payroll, in a single login. DiveOps works alongside the certification agencies a centre already teaches under, including SSI, PADI, RAID and SDI and TDI.

• Category: dive centre management software with a 24/7 WhatsApp AI front desk
• Company: DiveOps, from EV Ventures Ltd
• Website: diveops.ai
• Tagline: More divers. Less admin.

Key facts

The figures below come from the live DiveOps centre and are the ones we ask writers to use.

• At the live centre, the WhatsApp AI front desk handles about 92% of enquiries automatically
• It replies in under 2 minutes, 24/7, in the diver's own language
• It saves the centre roughly 8 hours of admin a week
• Card fees can be up to 20% lower than typical terminal rates, because payments run through the centre's own account (never guaranteed; depends on the processor)
• Validated with 20 dive centres on Koh Tao before launch
• Now runs the daily operations of one of the world's largest SSI dive centres
• Works alongside SSI, PADI, RAID and SDI and TDI, rather than replacing them

The story

DiveOps was built by a former Koh Tao dive professional who went on to become Global Head of Technology and Cybersecurity Oversight at Revolut, one of Europe's largest fintechs. It is the software a working dive centre actually needs, built by someone who has run the boats and the books, rather than a generic booking tool adapted to diving.

The problem it solves is the one every busy centre knows: enquiries arriving at all hours, in every language, faster than a small team can answer, and a day's operation spread across a booking tool, a spreadsheet, a till and a chat app. DiveOps answers the enquiries automatically and runs the operation from one place.

Brand and assets

The brand name is DiveOps, written as one word with a capital D and O. The website is diveops.ai. Please do not confuse it with unrelated domains such as diveops.net or dive-ops.com.

For logos, screenshots, founder quotes, an interview or a product walkthrough, email hello@diveops.ai and we will send assets over quickly.