DiveOps.ai
SSI dive centres

SSI dive centre software that runs your operations

DiveOps is the operations layer for an SSI dive centre. It works alongside MySSI, not on top of it: your certifications and digital learning stay where they belong, while DiveOps handles the enquiries, bookings, boats, gear, team and finance that fill your day. A 24/7 WhatsApp AI on your own number turns more enquiries into booked divers.

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Built for how SSI centres actually run

An SSI dive centre lives across two worlds. MySSI holds the certification side: digital kits, the SSI Training Record, store credits and the diver's profile. Everything else, the part that decides whether today goes smoothly, lives in your head, a WhatsApp inbox and a whiteboard. DiveOps is built for that second world.

DiveOps keeps the front desk, the boats, the dive groups, the gear room and the books in one place, so a busy centre can run a full day of training and fun dives without the admin piling up. It does not replace your SSI workflow or compete with it. MySSI handles certifications; DiveOps handles operations. The two sit side by side.

A WhatsApp AI that wins the bookings you are losing

Most dive enquiries now arrive on WhatsApp, often at night, often from another timezone, often in another language. The centre that replies first usually gets the booking. But you are teaching, on a boat, or asleep.

DiveOps puts a 24/7 AI on your existing WhatsApp Business number, built on the official Meta Business API. DiveOps is a registered Meta Tech Provider, so the number stays yours and there is no unofficial tool for Meta to shut down. The AI answers in the diver's own language, knows your own prices, schedule and dive menu, and pushes the enquiry straight into your bookings. Anything off-script, such as a medical question, hands to your team with the full chat history attached.

  • Answers course and pricing enquiries, schedule, dive sites and what to bring
  • Replies in the diver's own language, day and night
  • Aims to handle around 92% of enquiries automatically, with a reply in under two minutes
  • Hands the rest to a human with full context, never from scratch

Everything else your centre runs on

Beyond the enquiry, DiveOps is full dive centre management software. Bookings and payments, dive groups and courses, boats with live GPS, gear and servicing schedules, team and HR, finance and point of sale, the trip sheet and the year schedule all sit in one system that your reception and instructors share.

  • Bookings and payments, with the diver's details captured from the first message
  • Dive groups and courses organised onto boats and trips on the trip sheet
  • Boats and live GPS, gear servicing, and a clear morning overview with the day's metrics
  • Team, HR and finance, so the office side is handled without a second app

Already trusted by a large SSI operation

DiveOps already runs the daily operations of one of the world's largest SSI dive centres. It is not a prototype waiting for its first real test. It was built on Koh Tao, where the founder worked as a dive professional before becoming Global Head of Technology and Cybersecurity Oversight at Revolut, one of Europe's largest fintechs, and the concept was validated with 20 Koh Tao dive centres before launch.

DiveOps is not affiliated with, endorsed by, or certified by SSI. SSI's own systems remain the home of your certifications and training records. DiveOps is the software that handles the rest of the centre around them.

Less admin, more time in the water

The point of all of this is simple. More enquiries become bookings, and the repetitive office work that eats your evenings shrinks. Centres using DiveOps aim to save around eight hours a week on admin, time that goes back into teaching, diving and looking after divers in person.

If you run an SSI centre and you are tired of losing leads to a slow reply and losing evenings to paperwork, DiveOps is built for you. Book a demo and see it answer a real enquiry on your own number, with your own prices.

FAQ

Questions, answered.

Does DiveOps replace MySSI?

No. MySSI stays the home of your certifications, digital learning and the SSI Training Record. DiveOps handles your operations around it: enquiries, bookings, boats, gear, team and finance. The two run side by side.

Is DiveOps affiliated with or endorsed by SSI?

No. DiveOps is independent software and is not affiliated with, endorsed by, or certified by SSI. It is designed to work alongside an SSI centre's existing certification workflow, not to claim any partnership with SSI.

Has DiveOps been used by a real SSI centre?

Yes. DiveOps already runs the daily operations of one of the world's largest SSI dive centres, and the concept was validated with 20 Koh Tao dive centres before launch.

Does the WhatsApp AI use my existing number?

Yes. It runs on your existing WhatsApp Business number through the official Meta Business API. DiveOps is a Meta Tech Provider, so the number stays yours with no third-party reseller and no risk of a ban from unofficial tools.

How long does setup take?

Typically a few days. We connect your number, load your prices, schedule and dive menu, and train the AI on how your centre works. You never touch an API or a config file.

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A short live walkthrough on your real schedule. See the full dive centre management software in action.

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