Who answers your WhatsApp while you're on the boat?
An AI assistant on your own WhatsApp Business number. It answers every diver in their language, day and night, sends your booking link, and hands tricky chats to your team.
The short answer
A WhatsApp AI for a dive centre answers diver enquiries 24/7 on your own WhatsApp Business number, in the diver's own language, and sends your booking link, handing off to a person in one tap. At the live DiveOps centre it answers about 92% of enquiries without a human and replies in under 2 minutes.
(opens full size in a new tab)Why does a fast WhatsApp reply win the booking?
Many dive enquiries now arrive on WhatsApp, often at night, often from another time zone, often in another language. A diver planning a trip messages three or four centres and books with the one that answers clearly first.
You are teaching, on the boat or asleep. The assistant answers in under 2 minutes, around the clock, so the enquiry never goes cold, and hands you only the chats that need a person.
What does it answer?
It answers from your own services, prices, schedule and dive sites, in your centre's name and voice, never from a generic script.
- Courses and prices: Open Water, Advanced, specialties and fun dives, with what each one includes
- Schedule and spaces: what runs today, tomorrow and next week, and whether there is room
- Dive sites: depth, difficulty, marine life and what to expect
- The booking link: your own booking page, so the diver books and pays in a few taps
- Any language: a diver from Berlin gets German, a diver from Tokyo gets Japanese
What happens when it can't answer?
Your team takes over on the same WhatsApp thread with the whole chat in front of them; out of hours, the diver is told exactly when you're back.
Is it safe to put on my own number?
DiveOps is built on Meta's official WhatsApp Business API, and we are a registered Meta Tech Provider. Your number stays yours, your customer history stays yours, and you are never relying on an unofficial tool that Meta can shut down.
- Your existing WhatsApp Business number and chat history
- A person can take over any chat, with the full context
- Every conversation and contact stays yours, and exportable
How long does setup take?
Under a week, and we do the technical setup. It is one part of the full dive centre management software, alongside bookings, boats, gear and finance.
Questions, answered.
Does it use my existing WhatsApp number?
Yes. DiveOps runs on your existing WhatsApp Business number through the official Meta Business API. DiveOps is a Meta Tech Provider, so the number stays yours and there is no third-party reseller in between.
Does it take the booking itself?
No. It answers and sends your booking link; the diver books and pays on your own booking page, and the booking lands in the same list as every other channel.
What happens when it cannot answer?
It hands the conversation to your team with the full chat history in front of them. You choose which topics always go to a person, such as medical questions or special requests.
How long does it take to set up?
Under a week. We connect your number, load your prices, schedule and dive menu, and set the assistant up for how your centre works. We do the technical setup.
Sources
See it run your dive centre.
A short live walkthrough on your real schedule. No slides, no sales patter.