Dive shop software that runs the whole shop

One system for the whole shop, not six

Most dive shops run on a stack: a booking tool, a spreadsheet, a separate till, a chat app and a shoebox of receipts, with the owner as the glue between them. DiveOps replaces that with one connected system, so an enquiry becomes a booking, the booking joins a boat and a course, the sale rings through the till, and it all lands in the same set of books.

It fits a small shop and a high-volume operation alike, and it works the same whether your customers say dive shop or dive centre.

• Front desk, bookings, boats, gear, courses, POS and finance in one login
• No re-typing between a booking tool, a till and a spreadsheet
• Runs on any device the shop already has
• Set up in under a week, with your prices, courses and dive menu loaded for you

A POS till built for a dive shop

A dive shop sells more than dives: retail gear, rentals, servicing, courses and add-ons, often on the same ticket. DiveOps has a proper point-of-sale till that handles all of it, takes card and cash, and reconciles the drawer at the end of the day, so the shop's takings and the day's bookings live in one place instead of a separate card machine and a cash tin.

Because payments run through the shop's own account rather than a reseller, card fees can be up to 20% lower than the terminal rates many shops pay (never guaranteed; it depends on your current processor).

• One till for retail gear, rentals, servicing, courses and add-ons
• Card and cash, with an end-of-day cash-drawer reconciliation
• Card fees up to 20% lower than typical terminal rates
• Every sale flows straight into the shop's finance and reporting

A 24/7 WhatsApp AI front desk

Most dive enquiries now arrive on WhatsApp, often after hours and often in another language. The shop that replies first usually gets the booking. DiveOps puts an AI on your shop's own WhatsApp Business number that answers in seconds, around the clock, in the diver's language, knows your real prices and schedule, and turns the enquiry into a booking. Anything off-script hands to your team with the full conversation attached.

It runs on the official Meta Business API and DiveOps is a registered Meta Tech Provider, so the number stays the shop's own, with no reseller and no ban risk.

• About 92% of enquiries handled automatically, with a reply in under 2 minutes
• 24/7 cover on your existing number, in the diver's language
• Roughly 8 hours a week of admin handed back to the team
• Every booking captured straight into the system

Everything else a dive center runs on

Beyond the till and the front desk, DiveOps covers the rest of the operation: online bookings and payments, dive schedules and boats with live GPS, the daily trip sheet, gear and rental tracking with servicing reminders, courses and student records, and team, HR and payroll.

Whichever agency your instructors teach under, SSI, PADI or another, DiveOps runs the operation around your certification workflow rather than replacing it.

• Online bookings, boats and live GPS, and the daily trip sheet
• Gear and rentals with servicing reminders, so kit stays in date
• Courses and student records alongside the boat schedule
• Team, HR, payroll and a morning overview with the numbers that matter

Built by someone who has run a busy dive shop

DiveOps was built by a former Koh Tao dive professional who went on to become Global Head of Technology and Cybersecurity Oversight at Revolut, one of Europe's largest fintechs. The concept was validated with 20 Koh Tao dive centres before launch, and it already runs the daily operations of one of the world's largest SSI dive centres.

DiveOps is from £99 a month, scaling with the number of divers you run through the year. Book a demo and see it set up against your own shop.