Use your own domain for your website

Show your DiveOps website at your own address, like www.yourdivecentre.com, instead of yourname.sites.diveops.ai. You add two records at the company where you bought your domain; DiveOps does the rest, including the padlock (secure certificate).

When you'd use this

You already own a domain and want your website on it.
You're replacing an old website on that domain with your DiveOps one.

Before you start

Only the centre owner can connect a domain.
Your website needs its free address first (Website → Web address → Free address).
You need to be able to sign in to the company where you bought your domain (for example Namecheap, GoDaddy, Cloudflare), to change its DNS settings.

How to connect your domain

Go to Website and open the Web address tab.
Under Your own domain, type your domain (for example yourdivecentre.com) and press Connect domain. We connect it with and without www.
You'll see one or two records, each with Type, Name and Value and a Copy button. At your domain company, open the domain's DNS settings and add each record exactly as shown.
Back in DiveOps, press Check connection. When it says Connected, your website shows at your domain, with the padlock.

New records usually work within minutes, sometimes up to a day. Press Check connection again later if it's not ready yet.

Your booking page comes too

When you connect www.yourdivecentre.com, your booking page is set up at book.yourdivecentre.com in the same step (if your booking page is on and doesn't have its own address yet).

A Your booking page card appears under Your own domain, with one more record to add (Name book). Add it in the same DNS settings as your website's records.
It checks by itself and shows Connected when it's ready. From then on your website's Book buttons, your booking link, QR codes, display boards and your partners' referral links all use book.yourdivecentre.com.
Your WhatsApp assistant's booking link (Centre Info → Booking URL) switches to it too, if it was empty or still your old DiveOps booking address. A link to another booking system is left as it is.
Connected your website before this was automatic? The card offers Use book.yourdivecentre.com: press it, then add the one record.
Your old booking link keeps working, so links you've already shared and printed QR codes still open your booking page.
To change or remove it, use Settings → Booking Page → Your own domain. Removing your website's domain doesn't remove your booking page's address.

What happens once it's connected

www.yourdivecentre.com is your website's main address, and yourdivecentre.com goes to the same place.
Your free address (yourname.sites.diveops.ai) sends visitors on to your domain, so Google shows one site.
The preview in the builder keeps working as before.

Old addresses from your previous website

When your domain used to show another website, Google may still list its old pages. DiveOps sends an old address to the closest page on your new website when one clearly fits. For example, an old /diving-courses/ page goes to Courses and an old /contact.php goes to Contact. If no page fits, visitors see a plain "We couldn't find that page" with a link to your home page. Google drops those over time, which is the right result for a page you no longer have.

When you press Connect domain, your old website is usually still showing. DiveOps reads its page list once (its sitemap, the file that lists every page) in the background and adds any page that none of your new pages answer to Pages people couldn't find, marked From your old website, so you can send each one to the right page before you switch over. If your old site has no sitemap, nothing is added and nothing goes wrong.

You can see and change this yourself. On the Web address tab, open Old web addresses:

Check an address. Paste an address from your old website (with or without your old domain) and press Check. It tells you where that address goes, and whether you chose that or it was chosen automatically.
Send it to a page you choose. Pick the page and press Send to a page. Your choice always wins over the automatic one.
Pages people couldn't find. Addresses visitors opened in the last 90 days that none of your pages answer. Send each to the right page, or press Ignore to clear it.
Your forwards. Everything you set, plus the ones made when you renamed a page. Change sends it somewhere else. Remove stops forwarding it.

Renaming a page keeps its old address working: it forwards to the new one for you.

Remove your domain

On the Web address tab, press Remove domain and confirm.
Your website goes back to its free address straight away.
At your domain company, delete the records you added, so they don't point at DiveOps any more.

Tips

Email isn't affected. Leave any records called MX as they are.
An existing website on the domain is replaced once your domain is connected. Keep a copy of anything you need from it first.
In the Name box, @ means the domain itself. Some companies want that box left empty instead.
Want the website on part of your domain only (for example dive.yourcentre.com)? Type that instead; you'll get one record to add.

Troubleshooting

Symptom: it still says Waiting for your records. Cause / fix: the records haven't reached the internet yet, or don't match. Check each part matches exactly, wait a little and press Check connection again.
Symptom: your domain is on Cloudflare and won't connect. Cause / fix: set the records to DNS only (grey cloud), not proxied.
Symptom: "That domain is already connected to a website or booking page". Cause / fix: it's in use elsewhere in DiveOps (for example as your booking page's own domain). Remove it there first.
Symptom: Needs attention after it was connected. Cause / fix: a record was changed or deleted at your domain company. Your site stays up for now; put the record back as shown.