Skip to content
Help centre

Add your opening balances

Last updated 2026-10-28

If you had money in the till or the bank before you started using DiveOps, add it once so your reports start from the right number.

When you'd use this

  • You have just started with DiveOps and the till or the bank already held money.
  • Your reports show cash or bank below zero because the starting money was never entered.

Before you start

  • You need permission to edit expenses. If you don't see the page in Settings, ask your owner.
  • Know what was in the till and in the bank on the day before your first sale in DiveOps.

How to add an opening balance

  1. Open Settings → Opening balances.
  2. On Cash in the till or Bank account, enter the Amount and the As at date. Use the day before your first sale in DiveOps.
  3. Press Save. The card shows "Saved" with the amount and date.

An overdrawn bank account takes a minus amount. Each account has one opening balance.

How to change one

  1. Press Change on the account, enter the new amount or date, and press Save.
  2. Confirm Change it. The old figure is cancelled and the new one replaces it. Your history stays on record.

Tips

  • The opening cash balance is not money that came into the till that day, so it does not show on the cash drawer.
  • If DiveOps already has entries on that account before your As at date, it saves and warns you. Check the date is right.
  • Cash taken to the bank later goes in Finance → Cash Drawer → Move money, not here.

Troubleshooting

  • Symptom: the accountant export asks you to map account 3200. Cause / fix: opening balances post to account 3200 (Opening balance equity). If you use a saved DATEV or FEC account map, add 3200 to it once, then export again.
  • Symptom: you changed an opening balance after an export was sent. Cause / fix: the next export shows the old entry as cancelled and the new one beside it. Tell your accountant.

Can't find what you need? Get in touch.