Help centre

The cash drawer

Last updated Tue Aug 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

The cash drawer tracks the physical cash in your till — the opening float, cash in and out, and the closing count.

When you'd use this

  • Opening the till at the start of a shift.
  • Counting and closing it at the end.

Opening and closing

  1. Open Finance → Cash Drawer and press Open Cash Drawer with the starting float.
  2. The summary shows Opening, Cash In, Cash Out, Expected Closing. Cash In and Cash Out already include your cash sales, bookings, rentals and expenses — you don't type those in.
  3. Press Close Drawer, enter the actual count, and it shows Balanced, Over by or Short by.

What's counted automatically

Every cash movement the rest of the system already recorded for that day is counted in Expected Closing for you. The Today's cash movements panel lists them line by line:

  • Cash sales at the counter.
  • Cash booking, course and fun-dive payments.
  • Cash rentals and deposits.
  • Cash accommodation payments and shop-tab settlements.
  • Cash expenses you marked as Paid via → Cash (shown as money out).

Each line shows the customer's name underneath the entry (and the booking reference where the money is tied to a booking), so you can tell whose payment or refund it was at a glance. Click the name to open that customer, or the booking reference to open that booking. Counter sales to a walk-in, and expenses, have no customer to show.

Refunds are netted off automatically, so the Net cash from system figure is the true cash the till took in and paid out that day. You don't re-enter any of this.

When to use Cash In / Cash Out by hand

The manual Cash In / Cash Out buttons are only for cash the system can't already know about, such as:

  • Topping up the float from the safe.
  • Taking petty cash out, or banking cash.

Don't re-enter a sale or an expense here — it's already counted above, and logging it again would count it twice.

Closing and history

When you close a drawer, the Expected Closing figure is saved as it stood that day, so past closed days always show the same result even as the product evolves.

Related

Can't find what you need? Get in touch.