What should a dive centre in Papua New Guinea run on?
Diving in Papua New Guinea means remote resorts, guests who fly in for a week or two, and a lot of planning before anyone gets wet. DiveOps keeps the divers, the boats, the kit and the team in one login, and answers the questions that arrive while you are out on the reef.
The short answer
DiveOps suits Papua New Guinea's resort and day-boat centres, from Kimbe Bay to Milne Bay and Kavieng: it collects each diver's certification and medical before they fly in, plans every boat from the bookings, tracks gear and cylinders, and answers enquiries around the clock with a WhatsApp AI front desk.
(opens full size in a new tab)Kimbe Bay, Milne Bay, Kavieng and beyond
The national tourism board lists Kimbe Bay's reefs, pinnacles and an intact Japanese Zero, Milne Bay's walls, wrecks and muck diving, Kavieng's channels and wartime wrecks, and Tufi, Madang, Rabaul and Bootless Bay near Port Moresby. Water runs about 25 to 29°C and diving goes on all year, with the main season from May to November.
Each region dives differently, from current-swept passes to slow macro dives. DiveOps builds each boat's trip sheet from the bookings, groups divers by guide and experience, and works out kit sizes for the whole boat.
Remote reefs need the paperwork done before arrival
Many PNG dive regions are a long way from help, and the tourism board advises divers to carry proof of certification and disclose medical conditions. DiveOps has divers fill in their details and medical form on their phone before they arrive, and keeps each diver's certification on the booking, so it is checked before the first boat, not after.
Staff certificates sit on each team member's record, and the roster shows who is on which boat each day.
Guests from far away, messaging at all hours
Divers plan PNG trips months ahead from Australia, the US, Europe and Asia, so questions arrive at every hour. DiveOps' WhatsApp AI answers on your centre's own number through the official Meta Business API, in the diver's language, replies in under 2 minutes, handles around 92% of routine questions itself and sends your booking link. A person at the centre confirms every booking and takes over any chat that needs one.
Day boats first, liveaboard places as dated trips
DiveOps is built for resort, day-boat and shore-based centres and does not run liveaboards. If you also offer liveaboard places, list each liveaboard departure as a dated trip with its own spaces and price on your booking page.
Rental gear and cylinders are logged against each diver, the shop till keeps stock as you sell, and payroll, reports and double-entry books come from the same records, so centres get roughly 8 hours a week of admin back.
Currency, payments and one plan
DiveOps runs each centre in one currency, set when you join. A centre in Papua New Guinea can price in US dollars or euros today; ask us about the kina on your demo. Payments can be taken by payment link with PayPal where it is available to you, or recorded at the desk.
DiveOps is one plan with every feature, priced by the number of divers you run through the year. Book a demo and see it set up against your own boats, sites and team.
Questions, answered.
Can divers send their certification and medical before they fly in?
Yes. Divers fill in their details and medical form on their phone before they arrive, and their certification is kept on the booking for your team to check before the first dive.
Does DiveOps run liveaboards?
No. It is built for resort, day-boat and shore-based centres. If you offer liveaboard places, each departure can be listed as a dated trip with its own spaces and price.
Does it work in kina?
Not yet. A centre can price in US dollars or euros today. Ask us about the kina on your demo.
How much does DiveOps cost for a dive centre in Papua New Guinea?
One plan with every feature, priced by the number of divers you run through the year. The pricing page has the details, or book a demo for a figure against your own numbers.
Sources
See it run your dive centre.
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