What should a dive centre in Fiji run on?

Beqa Lagoon, Taveuni, Kadavu and the Bligh Water

The south coast of Viti Levu has Beqa Lagoon and Shark Reef, declared Fiji's first fully protected National Marine Park in 2014, where bull sharks are seen all year and numbers peak around June to August. Taveuni's Rainbow Reef in the Somosomo Strait and the Bligh Water between the two main islands are known for current-fed soft coral, and Kadavu sits on the Great Astrolabe Reef with manta rays.

Each kind of dive needs a different group. DiveOps builds each boat's trip sheet from the bookings, groups divers by guide and certification, and works out the kit sizes for the whole boat, so the crew and the shop see the same plan before the first boat leaves.

Shark dives and drift dives need the right divers

Shark feeds and current-swept passes are not for every diver. DiveOps keeps each diver's certification and medical form on the booking, and divers fill in their details and medical on their phone before they arrive, so the morning is spent diving rather than on clipboards.

Where a marine park or village fee applies, as it does at Shark Reef, put it in the trip's description on your booking page so divers see it before they book.

Resort guests from Australia, New Zealand and the US

Most visitors to Fiji fly in from Australia and New Zealand, with the US and Europe behind them, and many message from home before they land. DiveOps' WhatsApp AI answers on your centre's own number through the official Meta Business API, replies in under 2 minutes in the diver's language, handles around 92% of routine questions itself and sends your booking link. A person at the centre confirms every booking and takes over any chat that needs one.

Courses are tracked from first pool session to instructor sign-off, whichever agency you teach under, from SSI and PADI to RAID and SDI/TDI.

Staff, rosters and the books

Instructors, boat crew and dive masters sit on one roster, payroll runs from the same records, and the front-desk till sells gear and retail with stock updated as you sell. Reports and double-entry books come from the same data, and centres get roughly 8 hours a week of admin back.

Currency, payments and one plan

DiveOps runs each centre in one currency, set when you join. A Fijian centre can price in US dollars or euros today; ask us about Fijian dollars on your demo. Payments can be taken by payment link with PayPal where it is available to you, or recorded at the desk.

DiveOps is one plan with every feature, priced by the number of divers you run through the year. Book a demo and see it set up against your own boats, sites and courses.