What should a dive centre in Palau run on?
Palau diving is a full day on a boat out of Koror, two or three dives through the Rock Islands, with the sites picked on the morning by the guide from the tide and weather. DiveOps keeps the plan, the divers and the kit in one place so the change can be made once and everyone sees it.
The short answer
DiveOps suits Palau's day-boat centres: it plans each boat from the bookings, keeps every diver's certification and medical ready before Blue Corner or German Channel, and runs gear, staff and US-dollar payments, with a 24/7 WhatsApp AI front desk that answers visitors in Japanese, Chinese, Korean or English.
(opens full size in a new tab)Blue Corner, German Channel and sites picked on the day
Palau's best-known dives sit close together: Blue Corner's current-swept plateau, German Channel's manta cleaning station, Ulong Channel's drift and wrecks such as the Iro Maru. The official visitor site notes that guides choose the sites on the day from real-time weather and tides, so the plan often changes at the dock.
DiveOps builds each boat's trip sheet from the bookings, with divers grouped by guide and kit sizes worked out for the boat. Change a site or move a diver and the crew and the shop see it straight away.
Rock Islands permits and a shark sanctuary
The Rock Islands Southern Lagoon is a UNESCO World Heritage site, and visitors need a Koror State Rock Island permit for ocean activities there, sold by the Koror State rangers and authorised tour companies. Palau's waters were also declared the world's first shark sanctuary in 2009, and every visitor signs the Palau Pledge on arrival.
Put the permit in each trip's description on your booking page so divers know about it before they book, and keep each diver's certification and medical on the booking, filled in on their phone before they land.
Visitors from East Asia and the US, in their own language
Palau's divers come largely from Taiwan, Japan, South Korea and the US, and they message in their own language, often across a time difference. DiveOps' WhatsApp AI answers on your centre's own number through the official Meta Business API, replies in under 2 minutes, handles around 92% of routine questions itself and sends your booking link. A person at the centre confirms every booking and can take over any chat.
Day boats first, liveaboard places as dated trips
DiveOps is built for day-boat and shore-based centres and does not run liveaboards. If you also offer liveaboard places, list each liveaboard departure as a dated trip with its own spaces and price on your booking page.
Courses are tracked to instructor sign-off under SSI, PADI or any other agency you teach, gear and cylinders are logged against each diver, and staff rosters and payroll come from the same records, so centres get roughly 8 hours a week of admin back.
US dollars and one plan
Palau uses the US dollar, and so can DiveOps: prices, the shop till, payroll and reports all run in US dollars. Payments can be taken by payment link with PayPal where it is available to you, or recorded at the desk.
DiveOps is one plan with every feature, priced by the number of divers you run through the year. Book a demo and see it set up against your own boats, sites and guides.
Questions, answered.
Can DiveOps handle sites that change on the morning?
Yes. The trip sheet is built from the bookings, and when the guide changes a site or moves a diver to another boat, the crew and the shop see the change straight away.
Does the WhatsApp AI answer in Japanese, Chinese and Korean?
Yes. It replies in the language the diver writes in, on your centre's own WhatsApp number, sends your booking link and hands any chat to your team when a person is needed.
Does it work in US dollars?
Yes. Prices, payments, the shop till, payroll and reports all run in US dollars.
How much does DiveOps cost for a dive centre in Palau?
One plan with every feature, priced by the number of divers you run through the year. The pricing page has the details, or book a demo for a figure against your own numbers.
Sources
See it run your dive centre.
A short live walkthrough on your real schedule. No slides, no sales patter.