What should a dive centre in Brazil run on?
Brazilian divers plan on WhatsApp, and Brazilian dive centres live on it. DiveOps answers those messages around the clock and runs the rest of the centre, the boats, the courses, the kit and the team, from the same login.
The short answer
DiveOps suits Brazilian dive centres from Fernando de Noronha to Arraial do Cabo: a 24/7 WhatsApp AI front desk answers divers in Portuguese and sends your booking link, and the same login plans boats and courses, tracks gear and rentals, and keeps each diver's certification and medical on the booking.
(opens full size in a new tab)WhatsApp is where Brazilian divers book
Most Brazilian centres serve a largely domestic market that asks about everything on WhatsApp, with visitors from Argentina, Europe and the US alongside. DiveOps' WhatsApp AI answers on your centre's own number through the official Meta Business API, in Portuguese, Spanish, English or the diver's own language. It replies in under 2 minutes, handles around 92% of routine questions itself and sends your booking link. A person at the centre takes over any chat that needs one, with the whole conversation in view.
Fernando de Noronha and Abrolhos
Brazil's best-known diving sits in its marine national parks, run by ICMBio. The Fernando de Noronha Marine National Park, created in 1988, offers warm, clear water and wrecks such as the corvette Ipiranga. In the Abrolhos Marine National Park off Bahia, visits run through authorised tourism companies, and humpback whales pass roughly July to November.
DiveOps sells Noronha boat days and Abrolhos trips as dated trips on your booking page, with their own spaces and price, and keeps each diver's certification and medical on the booking before anyone boards.
Arraial do Cabo, the wrecks of Recife and the rest of the coast
Arraial do Cabo's cold upwelling water draws divers all year, Recife and the Pernambuco coast are known for their wrecks, and Ilhabela, Ilha Grande and Bonito's clear rivers each run to their own season. Holiday peaks around the summer, Carnival and July fill the boats fast.
DiveOps lets a centre plan the season once, with a fallback site for each day and live weather and tide for your exact spot, tracks every student from pool session to sign-off, and runs payroll with each instructor's commission on their own rate.
Gear, rentals and the shop
Rentals are added to the booking, priced and returned without paper, and the kit room logs who took what with a warning when something is overdue. A front-desk till sells gear and retail with stock and margin updated as you sell, and centres get roughly 8 hours a week of admin back.
Your currency and one plan
DiveOps runs each centre in one currency, set when you join. If you price in Brazilian reais, check it with us on your demo before you switch.
DiveOps is one plan with every feature, priced by the number of divers you run through the year. Book a demo and see it set up against your own boats, courses and sites.
Questions, answered.
Does the WhatsApp AI answer in Portuguese?
Yes. It answers in the language the diver writes in, including Portuguese and Spanish, on your centre's own WhatsApp number, and hands any chat to your team when a person is needed.
Does DiveOps handle ICMBio rules for the marine national parks?
No. Park rules and authorisations come from ICMBio. DiveOps keeps the divers on each trip, their checked certifications and their medicals in one place, so the centre's own records are easy to find.
Does it work in Brazilian reais?
Each centre runs in one currency, set when you join. Ask us about reais on your demo and we will confirm it for your account before you switch.
How much does DiveOps cost for a dive centre in Brazil?
One plan with every feature, priced by the number of divers you run through the year. The pricing page has the details, or book a demo for a figure against your own numbers.
Sources
See it run your dive centre.
A short live walkthrough on your real schedule. No slides, no sales patter.