Settings → Commissions is where you set the default commission rates for your whole team. Each default applies to everyone unless it is overridden for an individual on their Team profile.
When you'd use this
- Setting the standard commission your centre pays on courses and on shop sales.
- Setting a continuing-education bonus for instructors.
The three default rates
- Default course commission rate (%) — the share of a course or dive booking value an instructor earns, used unless that person has their own course rate set on their Team profile.
- Default retail commission rate (%) — applied to shop (POS) sales unless the salesperson has their own retail rate. (This used to live in Settings → POS; it moved here.)
- Continuing-education commission — a bonus paid to the instructor who taught a returning customer's previous course when that customer books a further course. Enter a value and choose % of booking or Flat amount. It is added to that instructor's pay on top of their normal commission and shows as its own line on the payslip.
Leave any field blank to mean "no default". Press Save in the bar at the bottom.
Continuing-education eligibility window
- Continuing-education eligibility window (months) — how recently a customer's previous course must have been for their next booking to count as continuing education. Default is 6 months.
Overriding a rate for one person
- A default here applies to everyone automatically — there is no "apply to all" step.
- To pay one person a different rate, open them on Team, go to the Commission card, and set their Course Commission Rate, Retail Commission Rate or Continuing-education commission. A value on the person overrides the centre default; leave it blank to use the default.
Tips
- 🟢 Rate changes only affect future, unpaid pay periods. A payslip that has already been paid is frozen.
- The currency a person is paid in defaults to your centre currency (set in Settings → Centre Info).