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Dive centres in Thailand

Dive centre software built on Koh Tao, made for every Thai dive operation

DiveOps is dive centre operations software with a 24/7 WhatsApp AI front desk, built to run bookings, boats, staff and money for Thai dive centres, from Koh Tao's Open Water training machines to Andaman liveaboard operators. It was built and proven on Koh Tao before it went anywhere else, so the workflows already fit how Thai dive centres actually run.

Built where the volume is real

DiveOps was built by a former Koh Tao dive professional who became Global Head of Technology and Cybersecurity Oversight at Revolut, and it was validated with 20 Koh Tao dive centres before it went further. Koh Tao trains more new Open Water divers than almost anywhere else on earth, so the product had to hold up against that pace from day one: overlapping course starts, shared boats, instructor rosters that change by the hour, and a front desk that never really closes.

That heritage matters beyond Koh Tao. Whether you are running a two-boat shop in Phuket or a training-focused centre on Koh Phi Phi, the same engine that handles Koh Tao's throughput handles yours, without you paying for capacity you don't need.

A front desk that answers in the languages your enquiries actually arrive in

Thai dive centres field enquiries in German, French, Chinese, Thai and English, often all in the same day, and mostly on WhatsApp. DiveOps's AI front desk runs on your centre's own WhatsApp number through the official Meta Business API (DiveOps is a registered Meta Tech Provider), answers around 92% of routine enquiries itself, and gets a first reply out in under two minutes, 24 hours a day. It never claims to be a person: it answers questions, checks availability and sends the booking link, and a member of your team confirms every booking.

For a centre running back-to-back Open Water courses, that means the 11pm message asking about tomorrow's beach dive doesn't wait until the shop opens.

Two coasts, two seasons, one calendar

Thailand's dive calendar runs on two clocks. The Gulf side, Koh Tao, Koh Phangan, Pattaya, dives more or less year-round with a shoulder around the monsoon shift. The Andaman side runs its main season roughly November to April, when the Similan Islands open for day boats and liveaboards out of Phuket, Khao Lak and Koh Lanta. DiveOps's scheduling board handles both patterns in the same account: day-trip lanes for Similan and Phi Phi runs, and multi-day liveaboard itineraries, without forcing a liveaboard operator to work in a tool built only for single-day shops.

Boat capacity, gear sets and instructor assignments stay visible across the whole week, so a centre juggling a Similan liveaboard departure and three shore courses on the same days isn't reconciling two systems by hand.

  • Day-boat and liveaboard scheduling in one board
  • Trip sheets and gear lists generated per boat, per day
  • Instructor and Divemaster rosters that reflect real course loads

Money in baht, without the card-fee sting

Payments, deposits and shop sales run in Thai baht (฿) alongside whatever currencies your international customers pay in. Centres taking online card payments through DiveOps typically see card fees up to 20% lower than the rates most terminals charge, which matters on a high volume of small-ticket Open Water bookings where every percentage point on the card fee is felt.

Staff still get back roughly 8 hours a week that used to go on chasing payments, updating spreadsheets and re-typing the same booking into three places.

Works with the certification agencies you already teach

DiveOps doesn't replace your relationship with SSI, PADI and other agencies, it sits alongside it, tracking course progress, certifications and student records inside the same system that runs your bookings and boats, so instructors aren't maintaining a separate paper trail on top of the agency's own.

Questions, answered.

Can DiveOps handle a high-volume Open Water training centre like the ones on Koh Tao?

Yes. DiveOps was built and validated on Koh Tao with 20 dive centres before launching elsewhere, specifically to cope with overlapping course starts, shared boats and fast-changing instructor rosters.

Does the WhatsApp AI reply in languages other than English?

It replies in the language the customer messages in, which for Thai dive centres commonly includes German, French, Chinese and Thai as well as English, and it answers on your centre's own WhatsApp number via the official Meta Business API.

Does DiveOps work for Andaman liveaboards as well as Gulf day-boat operators?

Yes. The scheduling board runs day-trip lanes and multi-day liveaboard itineraries side by side, so a centre running Similan Islands liveaboards and shore-based courses can manage both in one calendar.

What does DiveOps cost for a dive centre in Thailand?

DiveOps starts from £99 a month, with pricing that scales with your centre. See the full breakdown on the pricing page.

See it run your dive centre.

A short live walkthrough on your real schedule. No slides, no sales patter.