What should a dive centre in Taiwan run on?

Certification and groups of eight

Taiwan's Regulations Governing Water Recreation Activities require scuba divers to hold a certificate from a domestic or foreign diving organisation, and anyone taking customers diving to be a qualified instructor, with no more than eight scuba divers per instructor at a time. Operators must also carry liability insurance.

DiveOps records each diver's certification, with a checked certification showing who checked it and when, and the trip sheet groups divers by instructor so a group over the limit stands out before the boat leaves. Medical forms and diver details are filled in on the phone before arrival. DiveOps does not make a centre compliant; it keeps the records together so they are there when asked for.

Boats, ladders and everyone back aboard

The same rules ask dive boats to carry a ladder or platform, the instructor to carry a waterproof communication device with satellite positioning, and the boat to stay on site until every diver is back. DiveOps keeps each trip's boat, site, guide and divers together, so the crew starts with the same list the shop booked.

Kenting, the islands and the seasons

Kenting's dives are mostly from the shore, the outer islands are reached by ferry or small plane, and Xiaoliuqiu is known for its green turtles. Most shops are busiest from late spring to autumn, typhoons can close days in summer, and the northeast monsoon shapes the winter.

DiveOps lets a centre plan the season once, with a year of dive-site pairings, a weather fallback for each day and live weather and tide for your exact spot. Shore dives, boat trips and island packages sit in one schedule, with gear and cylinders logged against each diver.

A WhatsApp front desk for visitors from abroad

Most Taiwanese divers message on LINE, and DiveOps does not answer there. Visitors from Hong Kong, Singapore, Malaysia, Europe and further away often use WhatsApp. For them, DiveOps' WhatsApp AI answers on your centre's own number through the official Meta Business API, in the diver's language, replies in under 2 minutes, handles around 92% of routine questions itself and sends your booking link. A person at the centre confirms every booking and can take over any chat.

Your currency, payments and one plan

DiveOps runs each centre in one currency, set when you join. You can price in US dollars or euros today; if you price in New Taiwan dollars, ask about it on your demo. Payments can be taken by payment link with PayPal where it is available to you, or recorded at the desk. Courses to instructor sign-off under SSI, PADI or another agency, staff rosters, payroll, the shop till and double-entry books are in the same login, and centres get roughly 8 hours a week of admin back.

DiveOps is one plan with every feature, priced by the number of divers you run through the year. Book a demo and see it set up against your own sites and instructors.