What should a dive centre in the Dominican Republic run on?
Most Dominican diving is sold to guests of large all-inclusive resorts on the east and north coasts, many of them trying diving for the first time. A centre lives on its hotel partners, its Discover Scuba numbers and its boats to Catalina and Saona. DiveOps runs those, and the shop and staff behind them, from one login.
The short answer
DiveOps suits Dominican dive centres working with resorts from Punta Cana to Bayahibe and Sosúa: each hotel gets its own booking link and commission, boats to Catalina and Saona are planned by group and guide, divers fill in medicals before they arrive, and a 24/7 WhatsApp AI answers in Spanish, English and European languages.
(opens full size in a new tab)Resort partners with their own booking link
A centre in Punta Cana, Bayahibe or Puerto Plata may work with several resorts, each with a tour desk and guest relations team sending divers. Keeping track of which hotel sent which diver, and what each one is owed, is often done on paper.
In DiveOps each hotel or travel agent gets its own booking link and QR code, every diver they send is tracked, and you pay commission only on divers who book.
Bayahibe, Catalina and Saona
Bayahibe, on the south-east coast, is the base for Cotubanamá National Park (formerly Parque Nacional del Este) and Saona Island, with the St George wreck and the shallower Atlantic Princess close by and Catalina Island for walls and reef. The Caribbean side is calm for much of the year, which suits first dives, and the high season runs from December to April.
DiveOps builds each boat's trip sheet from the bookings, keeps Discover Scuba guests, students and certified divers in their own groups with their own instructor, and holds each diver's medical form on the booking, filled in on their phone before they leave the hotel.
The north coast and the whale season
On the Atlantic side, Sosúa Bay's sheltered water near Puerto Plata is used for first dives and courses, and humpback whales gather in Samaná Bay from January to March. Courses carry on alongside the trips all year.
DiveOps tracks every student from pool session to sign-off, whichever agency you teach under, from SSI and PADI to CMAS, and payroll works out each instructor's commission on their own rate.
A WhatsApp front desk in the guest's language
Resort guests come from North America, Europe and Latin America, and write in English, Spanish, French, German, Italian and more, often from the sunlounger the day before. DiveOps' WhatsApp AI answers on your centre's own number through the official Meta Business API, in the guest's language. It replies in under 2 minutes, handles around 92% of routine questions itself and sends your booking link. A person at the centre confirms every booking and takes over any chat that needs one.
Your currency and one plan
DiveOps runs each centre in one currency, set when you join. Many Dominican resort centres price for guests in US dollars or euros, and DiveOps can run in either today; if you need Dominican pesos, ask us about it on your demo. Payments can be taken by payment link with PayPal where available, or recorded at the desk, and centres get roughly 8 hours a week of admin back.
DiveOps is one plan with every feature, priced by the number of divers you run through the year. Book a demo and see it set up against your own hotels, boats and courses.
Questions, answered.
Can each resort we work with have its own booking link?
Yes. Each hotel or travel agent gets its own booking link and QR code, every booking they send is tracked, and commission is due only on divers who book.
Can Discover Scuba guests fill in their medical form before the day?
Yes. Divers fill in their details and medical form on their phone before they arrive, and it sits on their booking for the instructor to see.
Does it work in Dominican pesos?
Each centre runs in one currency. You can price in US dollars or euros today; ask us about pesos on your demo.
How much does DiveOps cost for a dive centre in the Dominican Republic?
One plan with every feature, priced by the number of divers you run through the year. The pricing page has the details, or book a demo for a figure against your own numbers.
Sources
See it run your dive centre.
A short live walkthrough on your real schedule. No slides, no sales patter.