Two companies, one name
It is an easy mix-up, so let us be clear up front. diveops.net is a separate company running a dive operations platform. DiveOps.ai is us: an AI-first dive centre platform with roots on Koh Tao, where the concept was validated with 20 dive centres before launch. We do not claim to be the same product, and nothing here should be read as criticism of theirs.
If you landed here looking for the AI front desk on your own WhatsApp number, you are in the right place. If you wanted the other product, its site is diveops.net. Both are legitimate tools; they just solve the problem from different starting points.
Where DiveOps.ai is different: the AI front desk
DiveOps.ai starts somewhere else entirely: the enquiry. Most dive enquiries now arrive on WhatsApp, often at night, often from another timezone, often in another language. The centre that replies first usually wins the booking, and you are teaching, on a boat, or asleep.
DiveOps puts an AI on your own WhatsApp Business number that answers in seconds, around the clock, in the diver's own language. It knows your real prices, your schedule and your dive menu, so it can talk through courses, availability, dive sites and what to bring, then capture the booking. When a message genuinely needs a person, it hands over to your team with the full conversation attached. From the published diveops.net material, there is no AI, chatbot, WhatsApp or automated-messaging feature, so this is the clearest line between the two.
Crucially, this runs on the official Meta WhatsApp Business API. DiveOps is a registered Meta Tech Provider, so the number stays yours and there is no unofficial tool that Meta can shut down overnight. Read more on our dedicated WhatsApp page.
The same operational backbone, plus the AI
AI is the front door, not the whole house. Behind the WhatsApp front desk, DiveOps.ai covers the operations a centre runs on: bookings and payments, dive groups and courses, boats with live GPS, gear and servicing, team and HR, finance and POS, the trip sheet, the year schedule, dive sites, and a morning overview with metrics.
So the comparison is not AI instead of operations. It is a full dive centre management software stack with an AI front desk built in from the start, rather than bolted on. If your bottleneck is missed enquiries and slow replies, that starting point changes the numbers.
Which should you choose?
If you want a straightforward operations platform with a marketplace for freelance staff and boat owners, diveops.net is worth a look on its own merits. If your single biggest leak is enquiries going cold because nobody replied fast enough, in the right language, at 11pm, then the AI-first approach is the point of difference, and that is what DiveOps.ai is built around.
The honest recommendation: book a short demo and watch our WhatsApp AI answer a real enquiry on your own number, with your real prices. That is the fastest way to judge whether the AI front desk earns its place in your centre.
| DiveOps.ai | diveops.net | |
|---|---|---|
| Company | DiveOps.ai (Evoss Labs). AI-first dive centre platform. | diveops.net. A separate, unaffiliated company. Same name only. |
| How it describes itself | AI software for dive centres: more customers, less admin. | Real operations platform for dive teams; run your operation with total clarity. |
| WhatsApp AI front desk | Yes. 24/7 AI on your own number, in the diver's language, that books. | Not described on its site. |
| Official Meta Business API | Yes. DiveOps is a registered Meta Tech Provider; your number stays yours. | Not described on its site. |
| Multi-language replies | Yes. Replies to each diver in their own language automatically. | Not described on its site (language selector for the app UI only). |
| Bookings and trip assignment | Yes, with the trip sheet, year schedule and dive groups. | Yes, with drag-and-drop trip assignment. |
| Boats and assets | Yes, including live GPS on boats. | Yes: boats, pools and shore exits with overlap safeguards. |
| Payments | Yes: bookings, payments and POS. | Yes: Stripe payments and subscriptions with role-scoped plan limits. |
| Staff and freelancers | Team and HR built in. | Staff management plus a marketplace for freelance staff and boat owners. |
| Gear and servicing | Yes: gear inventory and servicing. | Inventory and asset tags; gear servicing not specifically described. |
| Finance and metrics | Yes: finance, POS and a morning overview with metrics. | Advanced finance suite listed as a planned expansion, not yet live. |
| Core difference | AI-first: the front desk is automated from the start. | Operations-first: a dashboard for running the day, replies handled by your team. |
See it run your dive centre.
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