Communications.
WhatsApp AI Bot (Buddy)
Your 24/7 virtual dive assistant that answers customer enquiries instantly.
- Instant replies to course pricing, availability, and FAQ questions
- Learns from your Google Sheet knowledge base
- Escalates to your team when it can't help
- Keeps conversation memory so returning customers don't start from scratch
Smart Escalation
AI-to-human handoff when a customer needs a real person.
- Automatic detection when the bot can't answer
- Waiting queue sorted by longest wait time
- Auto-release if a team member doesn't pick up
- Real-time dashboard notifications
Live Agent Inbox
Reply to WhatsApp conversations directly from the dashboard.
- Live message updates across all devices
- Conversation list with full history and search
- Send replies from any team member's login
Daily Operations.
Dive Menu
Your full service catalogue in one searchable list.
- Covers courses, fun dives, specialty and technical products
- Grouped by category with prices, prerequisites, and inclusions
- Used as the source of truth for bookings and trip sheets
Dive Schedule
Weekly recurring template that defines your standard timetable.
- Morning, afternoon, and evening slots
- Two dive sites per slot
- Linked to specific boats and team members
- One-click sync to seed daily trip sheets
Trip Sheet
Kanban-style daily planner for assigning divers to groups.
- Click-to-assign instructors, drag-and-drop customers
- Three view modes: Master, By Boat, By Instructor
- Publish to share with your team or keep as draft
- Auto-seeded from your dive schedule
Dive Sites
Full library of the sites you visit.
- Depth, difficulty, and description per site
- Linked to schedules and trip sheets
- Ready for GPS coordinates and map view
Team and Compliance.
Team Management
Every instructor, DM, and staff member in one directory.
- Certifications, languages, and instructor numbers
- Insurance provider and expiry tracking
- Medical clearance and emergency contacts
- Financial fields for pay rates and commissions (hidden by default)
Compliance Alerts
Proactive warnings for anything about to expire.
- Instructor insurance and medical clearance
- Gear servicing intervals
- Boat servicing by distance or time
- Bell icon, sidebar badges, and banner alerts with 24-hour snooze
Every member of your team in one directory, with full compliance tracking
Equipment and Fleet.
Gear Management
Internal equipment tracking for torches, computers, and cameras.
- Full inventory with condition tracking
- Service and usage history per item
- Retirement workflow
Gear Check-Out POS
Tap-based mobile flow for instructors checking out kit.
- Category grid to item grid to basket to commit
- Mobile-first, works on phones and tablets
- Full log of who took what, when
Boats and Fleet
Full operational tracking for your vessels.
- Fleet map with live GPS positions
- Fuel logs with automatic consumption calculation
- Service history with certificate upload
- Trip distance and engine hours tracking
Track every item, catch issues before they become problems